Payment Methods
Contact Information
Store Name: Robin Maren & Co.
Company: Joepcoupe
Address: Ipperhoeve 50, 5254 JA Haarsteeg, the Netherlands
Chamber of Commerce (KvK): 75179636
VAT Number: NL002427079B83
Email: info@robinmarenco.com
Phone: +19204397389
Customer Service Hours:
Monday to Friday: 9:00 AM to 6:00 PM
Saturday: 10:00 AM to 5:00 PM
(Central Time, US)
We aim to respond to your inquiry within 24 hours.
Contact us here: Contact Page
At Robin Maren & Co., we are committed to providing a secure, simple and transparent payment experience. All transactions are processed by trusted payment providers to keep your personal and financial information protected.
1. Accepted Payment Methods
We currently accept the following payment methods:
- Visa
- Maestro
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
All prices on our website are shown in United States Dollars (USD $), unless stated otherwise at checkout.
Please note:
- Your bank or card provider may charge currency conversion fees if you purchase from outside the United States.
- Any additional banking or transaction fees are set by your own financial institution.
2. Secure Payments
Your privacy and security are very important to us.
All payments are processed through secure, SSL-encrypted connections by trusted payment providers, including Shopify Payments and other approved payment gateways.
Our payment providers comply with the PCI DSS (Payment Card Industry Data Security Standard), which keeps your payment information encrypted and protected.
For your security, Robin Maren & Co. never stores your full payment details on its own servers.
3. Payment Authorization
Orders are processed only after your payment has been successfully authorized. Once your payment is approved, you will receive an order confirmation by email.
If a payment is declined, canceled or cannot be authorized, the order will not be processed.
Some banks temporarily place an authorization hold on your payment. This is standard banking practice and is normally released automatically by your bank.
4. Refunds
If your return is approved under our Return Policy, your refund will be issued to the original payment method used at checkout.
Processing times may vary depending on your payment provider or bank. For full details on returns and refunds, please see our Return Policy.
5. Payment Issues
If you believe you have been charged incorrectly, or you notice an unauthorized transaction related to your order, please contact our Customer Care team as soon as possible at info@robinmarenco.com.
We will look into the matter promptly and work with our payment providers to resolve it as quickly as possible.